One Year Limited Warranty
Effective date: August 22, 2026
Company: AZ Home Watch and Services LLC, operating the ShutSafe Home Kit brand
Website: shutsafehomekit.com
Who Is Covered
This Limited Warranty applies to the original purchaser of a new ShutSafe Home Kit purchased directly from AZ Home Watch and Services LLC or an authorized seller in the United States. Proof of purchase may be required.
Warranty Period
The warranty lasts for one year from the date the product is delivered to the original purchaser.
What Is Covered
We warrant that, under normal indoor residential use and when installed, maintained, and used according to the instructions, the physical ShutSafe Home Kit will be free from material defects in materials and workmanship during the warranty period.
ShutSafe is designed for indoor use only. Coverage applies only when the product is installed and maintained in a reasonably dry indoor location away from direct or prolonged sunlight, excessive heat, excessive moisture, and other environmental conditions that may cause fading, deterioration, or loss of legibility.
What Is Not Covered
This warranty does not cover ordinary wear; fading or cosmetic variation that does not impair intended use; handwriting or marking quality; marker staining; incorrect information recorded by a user; loss of information; improper installation; unsuitable mounting surfaces; adhesive or fastener damage to walls or other property; misuse, neglect, accident, abuse, modification, unauthorized repair, extreme heat, moisture, flood, fire, chemicals, outdoor exposure, pests, or acts of nature; third-party services, websites, QR providers, cloud storage, phones, cameras, internet connections, or software; or consequential property damage arising from an emergency, leak, electrical event, utility condition, or failure to locate or operate a home system.
Customer-supplied logos, company information, spelling, layout, or other custom content approved by the customer are not considered product defects; however, this warranty covers production errors by the Company where the finished product materially differs from the approved artwork.
Your Responsibilities
You must inspect the product, follow all installation and use instructions, use mounting hardware appropriate for the surface, keep recorded information accurate and current, and avoid unsafe operation of home systems. The product does not verify that a labeled location or instruction is correct.
Indoor Installation Requirement
The product must be installed and maintained indoors in a reasonably dry location away from direct or prolonged sunlight, excessive heat, excessive moisture, and other conditions that may cause fading, deterioration, or loss of legibility.
Warranty Remedy
If a covered defect is confirmed during the warranty period, our obligation, at our option, is to repair the product, replace it with the same or a reasonably equivalent product, or refund the original purchase price. This is the exclusive remedy to the extent permitted by law.
How to Make a Claim
Email info@shutsafehomekit.com with the order number, purchaser name, description of the problem, and clear photographs. Do not return the product until instructed. We may request the product be returned for inspection and will provide instructions if required. If we require the product to be returned for evaluation of a warranty claim, we will provide return instructions and a prepaid return shipping label or reimburse reasonable return shipping costs
Implied Warranties
To the extent permitted by applicable law, any implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the one-year duration of this Limited Warranty. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.
Limitation of Damages
To the maximum extent permitted by law, we are not responsible under this warranty for incidental, indirect, special, or consequential damages, including property damage, water damage, electrical damage, lost data, emergency-service costs, professional-service costs, or loss of use. Some states do not allow limitations on implied warranties or exclusion of certain damages, so these limitations may not apply to you.
State-Law Rights
This warranty gives you specific legal rights, and you may also have other rights that vary by state.
Patent Pending.