Privacy Policy

Effective date: August 22, 2026

Company: AZ Home Watch and Services LLC, operating the ShutSafe Home Kit brand

Website: shutsafehomekit.com

1. Scope

This Privacy Policy explains how AZ Home Watch and Services LLC, operating the ShutSafe Home Kit brand, collects, uses, discloses, and protects personal information when you visit our website, purchase products, contact us, subscribe to communications, or use connected forms and services.

2. Information We Collect

We may collect identifiers and contact information such as name, billing and shipping address, email address, and telephone number; transaction information such as products ordered, purchase amount, and order history; payment-related information processed by our payment provider; communications and customer-service records; device and usage information such as IP address, browser type, pages viewed, referring pages, and cookie identifiers; marketing preferences; and information you voluntarily submit through forms, including property identifiers, descriptions, and photographs. For custom orders, we may also collect customer-supplied logos, business names, contact information, artwork, branding materials, and customization instructions.

3. Home and Property Information

Information showing the location of shutoffs, panels, equipment, service points, or other property features may reveal details about a home or property. Submit only information reasonably necessary for the service you are using. Do not upload entry codes, passwords, alarm codes, financial records, government identifiers, detailed security-system information, photographs showing valuables, or other information that could create an unnecessary privacy or security risk. You are responsible for having appropriate permission before submitting information about a property you do not own.

4. How We Use Information

We may use information to process and deliver orders; administer custom orders, returns, warranties, and customer support; prepare and produce customized products and customer-approved artwork; operate forms and QR-linked services; communicate about transactions; maintain security and prevent fraud; analyze and improve the website and products; comply with tax, accounting, legal, and regulatory obligations; enforce our terms; and send marketing communications when permitted. You may unsubscribe from marketing emails at any time.

5. Payment Processing

We do not intend to store complete payment-card numbers on our own systems. Payments are processed by third-party payment providers, which collect and process payment information under their own privacy policies and security practices.

6. How We Disclose Information

We may disclose information to vendors that provide website hosting, forms, cloud storage, payment processing, shipping, email, analytics, advertising, accounting, fraud prevention, and customer support; to professional advisers; to government authorities when legally required; in connection with a merger, financing, sale, or transfer of business assets; and to protect rights, safety, and security.

We do not sell personal information for money. If we enable advertising, analytics, or similar technologies that constitute a “sale,” “sharing,” or targeted advertising under applicable privacy law, we will provide any notices, consent mechanisms, or opt-out choices required by applicable law.

7. Cookies and Similar Technologies

We and our providers may use cookies, pixels, local storage, and similar technologies for essential site functions, preferences, performance, analytics, and advertising. See the Cookie Policy and available cookie controls for more information.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and as required or permitted by applicable law. The retention period depends on the type of information and why we collected it.

Order, transaction, tax, and accounting information may be retained for the period necessary to satisfy financial, tax, legal, and recordkeeping requirements. Customer-service, return, and warranty information may be retained for the time reasonably necessary to administer those services and resolve disputes. Custom artwork, logos, and related order information may be retained as reasonably necessary to fulfill the order, support repeat or replacement orders, maintain business records, and resolve disputes. Information submitted through forms or other connected services is retained only as reasonably necessary for the applicable service, security, legal, or business purpose.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with our applicable retention practices.

9. Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. No online system is completely secure, and we cannot guarantee absolute security. Use caution when submitting home-related photographs or descriptions.

10. Your Choices and Rights

You may unsubscribe from marketing emails using the link in the message. You may adjust browser or cookie settings, although disabling essential cookies may affect website functionality. Depending on where you live and subject to legal exceptions, you may have rights to request access, correction, deletion, or a copy of certain personal information, or to opt out of certain targeted advertising or data sharing. We will verify requests before responding. Where required by applicable law, you may also have the right to opt out of the sale or sharing of personal information or targeted advertising, use an authorized agent to make certain requests, appeal certain decisions regarding a privacy request, and exercise privacy rights without unlawful discrimination. Available rights vary depending on your location and whether the applicable law applies to us.

To submit a privacy request, email info@shutsafehomekit.com. We may take reasonable steps to verify your identity or authority before processing a request.

11. Children’s Privacy

The website and products are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child submitted information, contact us so we can review and delete it as appropriate.

12. External Services

The website may link to or integrate with external services. Their privacy practices are governed by their own policies, and we encourage you to review them.

13. United States Operations

The website is operated from the United States. Information may be processed and stored in the United States and other places where our providers operate, subject to applicable law.

14. Changes

We may update this Privacy Policy by posting the revised version and effective date. Material changes may be communicated through the website or other reasonable means.

15. Contact and Requests

To ask a privacy question or submit a request, email info@shutsafehomekit.com